Last Updated: [Insert Date]

Welcome to Mentee Hoodie Sales Store! These Terms and Conditions outline the rules and regulations for using our website (menteehoodie.com) and purchasing our premium fan apparel.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. About Our Store

Mentee Hoodie Sales Store specializes in high-quality fan apparel including crewnecks, hoodies, joggers, long sleeves, and t-shirts. We serve customers worldwide (excluding Asia and certain remote areas due to customs restrictions).

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our website without permission
  • Make false or fraudulent purchases

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website. However, we cannot guarantee that:

  • Product colors will exactly match what you see on your screen
  • Product descriptions are error-free

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time.

4. Orders and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we may accept or decline at our discretion. We reserve the right to:

  • Limit or cancel quantities purchased per person/household
  • Refuse service to anyone for any reason at any time

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method you provide.

4.3 Pricing

All prices are in US dollars. We reserve the right to change prices at any time without notice.

5. Shipping and Delivery

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95) – via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping – via EMS for orders over $50 (15-25 business days after shipment)

Note: Delivery times are estimates and may vary depending on your location and customs processing.

5.3 Shipping Restrictions

We cannot ship to Asia or certain remote areas due to customs restrictions.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of receiving your order, provided that:

  • Items are unworn, unwashed, and in original condition
  • All original tags are attached
  • Original packaging is included
  • Proof of purchase is provided

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • T-Shirts and Long Sleeve items that have been tried on without protective clothing
  • Items without original packaging seals intact
  • Final sale items (clearly marked on product pages)

6.3 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days
  2. Include your order number and product details
  3. We’ll provide a Return Merchandise Authorization (RMA) number
  4. Ship items to: Mentee Hoodie Sales Store, 4717 Forest Hills Dr, Noble, US 73068

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

You may not use our trademarks or copyrighted material without our express written permission.

8. Limitation of Liability

Mentee Hoodie Sales Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use our website or products
  • Unauthorized access to or alteration of your transmissions or data
  • Any other matter relating to our website or products

Our maximum liability to you for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Oklahoma, USA, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: Mentee Hoodie Sales Store, 4717 Forest Hills Dr, Noble, US 73068